Most of the items are made to order, therefore once we receive your order it takes up to 2 - 3 weeks to be shipped depending on the item. That time period includes order preparation (material gathering etc.), production time and shipment preparation (packaging etc.).
Some products like earrings, key-chains etc are ready to order and take up to 2-3 business days to be shipped. You can find more about this time period in the "features" section of each product.
Please note that we do not ship items during the weekends or bank holidays.
Estimated delivery time
Delivery time depends on your location, it usually takes 1-3 weeks (sometimes up to 1 month). Most domestic (Ireland) orders take anywhere from 2-4 business days to arrive, depending on the efficiency of your local postal service. International delivery times may vary.
Please note that during the Holidays there may be postage delays. Please call your local postal service with any issues on delayed packages.
We ship all packages via RegisteredPost with AnPost. This delivery service can track a package and requires a signature from the buyer upon delivery. Once your item is packaged you will receive an email with tracking info.
Please note that the quality of tracking on items sent internationally is dependent on the destination country.
Mandastic is not responsible for lost or stolen packages nor can we be responsible for returned packages due to incorrect address. PLEASE, make sure you enter the correct address at checkout. You will be responsible for additional shipping costs if the item(s) must be resent due to incorrect address.
Any additional tax or custom fees your country may charge are the buyers responsibility, and they are not covered by Mandastic. Returns will not be accepted due to customs fees.
Note that for international orders, it is not possible to label products bought from this shop as gifts in order to avoid paying customs tax. Doing so is illegal and can result in criminal prosecution.
InsuranceInsurance is included in your order. However, the amount of insurance per shipment is dependent on the destination country. For domestic shipping you can check the insurance option of AnPost's Registered-post. For international shipping you can check the insurance option of AnPost's Registered-post.
Questions about the Shipping Policy should be sent to us at email@example.com.